Legal notice

Store operated by: ELENCI Country of establishment: Netherlands

Contact

For general enquiries and support: Email: support@elenci.nl

We aim to respond to all enquiries within 2 business days.

Legal Information

Trade name ELENCI
Country Netherlands
Chamber of Commerce (KvK) 87887126
VAT number

NL004503180B90

Address

Multatuliweg 73, 2624 CG Delft, Netherlands

EU VAT & Tax

ELENCI is registered under the EU VAT One Stop Shop (OSS) scheme. All prices displayed on elenci.nl include VAT where applicable under EU law. For orders shipped outside the European Union, local import duties or taxes may apply on delivery and are set by the destination country's customs authority, not by ELENCI.

Platform

This store is powered by Shopify Inc. For information about Shopify's legal terms and data practices, visit shopify.com/legal.

Dispute Resolution

If you have a complaint, email support@elenci.nl with your order number and details. We respond within 2 business days and aim to resolve complaints within 14 days. Your statutory consumer rights remain unaffected.

We are not obligated to participate in alternative dispute resolution procedures, but will consider each case individually. Contact us first at support@elenci.nl — we will always try to find a fair solution.

Intellectual Property

All content on elenci.nl — including text, images, logos, video, and design — is the property of ELENCI and may not be copied, reproduced, or distributed without prior written permission.

Applicable Law

This website is operated under Dutch law. For legal enquiries, contact support@elenci.nl.

Last updated: October 2026