Yes, we offer pay later via Klarna. Klarna gives you extra flexibility at checkout, as you can pay within 30 days. Try your items first and then decide if you want to keep them.

Absolutely. As soon as you start checking out, you will be taken to a secure internet environment. This ensures that no one else has the opportunity to view your information without your permission. Transaction details are encrypted and sent via an SSL connection. You can recognize the secure SSL connection by the green padlock at the top of your browser.

You can pay with iDEAL, Bancontact, Klarna, Mastercard, Maestro, and Visa.

Your payment will be refunded via the payment method you used to make the purchase.

We will refund you within 10 business days once we have processed your return shipment. How quickly the money appears in your account depends on your payment method.

This may take some time and depends on the payment method used. If the amount has not been credited to your account within 12 business days, please contact our customer service department.

You will receive a discount on your order by entering the discount code on the checkout page.

When you receive your discount code, the expiration date will be clearly stated.

You can only cancel your order if it has not yet been shipped. You can cancel your order by indicating this in your account or by contacting our customer service department.

If you have a complaint about delivery, please contact our customer service department.

Since our watches are custom-made and hand-assembled, here are the details regarding our processing and shipping times:

• Assembly: 2-4 working days (custom-made & hand-assembled)
• Quality Testing: 1-3 working days
• Shipping: 4-8 working days (depending on destination)
• Total: 7-15 working days

Your orders will be delivered by PostNL, DHL, or BPost.

We deliver worldwide.

When returning the product, you can indicate that it was delivered damaged. We will then take care of it for you.

Check the track & trace code in your confirmation email, the address and postal code you entered, and any “not at home” messages. If you still haven't received your package 5 days after the original delivery date, please contact our customer service.

If your order cannot be delivered, it will be held at a PostNL point for two weeks. You will then receive a notification from the driver stating the pickup location. If you do not pick up your package within two weeks, it will be returned to our supplier.

You can track your order using the tracking code you received in your confirmation email.

It is the customer's responsibility to ensure that the shipping address provided is correct. Please contact our customer service immediately if you have not yet received a shipping confirmation. If you have already received a shipping confirmation, you can change your address via ‘change delivery’ in the PostNL track and trace system. It is not possible to change the delivery address once the order is too far along in the delivery process. This is the case if there is a notification on your track and trace page.

Check whether the money has been debited. Payments may be delayed due to high traffic on the payment platform. If you have not received an order confirmation after 1 hour, please contact our customer service. Also check your spam folder, as your order confirmation may have ended up there by mistake. If no money has been debited, the order has failed. You don't need to worry about receiving two orders, because the order will only be processed once the payment has been successful.